How to reach the desk
New enquiries get an answer within two business days. Put the product, the quantity and the destination in the first message and we can usually reply without a second round of questions.
See the packagesHow to reach the desk
Use the form on this page for a new enquiry, a quote or a question about an order in progress. Include the product, the quantity and the destination, and we can usually answer without a second round of questions.
New enquiries get an answer within two business days. If your message concerns an order that is already running, put the order number in the first line and it goes to the file directly.
Before you write
What should the first message contain?
The product and its specification if you have one, the quantity, the destination country or port, and your target price. With those four, we can price the work and say what we would check.
Do you answer questions before an order exists?
Yes. Scope questions are answered in writing, and the answer is the same one that would appear in the scope if you decided to order.
Can you work with our existing forwarder?
Yes. Consolidation and documentation can be prepared for a carrier you nominate; the loading record and document set are handed over the same way.